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Our Contact details:
Brent Online
51 Conduit Way London NW10 0SD United Kingdom
Phone: 0845 057 4024
Fax: 0871 781 8675
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Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. When purchasing a website design, e-store or e-business package a template design is required. We offer an extensive selection of templates that are available at Brent Online website design templates and are provided free with our website design and e-commerce package offer provided that the templates are chosen from our website design range.
You must select the appropriate template ID number and input this ID during the ordering process.
To remove or make changes to your order click on 'AMEND ORDER'
After you have finished your selection, click on 'CHECKOUT' and you will be asked for a few details that we need to be able to complete the order.
Template Design
Templates are included in the free offer when purchased as part of a website or e-commerce package.
No other discounts or offers are applicable to templates.
Please note some design templates may not suitable for e-commerce.
Please click Brent Online website templates for details of template designs.
osCommerce templates are NOT INCLUDED as part of the free template offer.
Promotional Website Design Package
The promotional website design package includes
(1) Domain domain name registration valid for the first 2 years and must be renewed prior to the expiry date.
(2) Free template design available from Brent Online website templates. This does not include osCommerce templates.
(3) Standard hosting package valid for the first 12 months and must be renewed prior to the expiry date.
Marketing Website Design Package
The Marketing Website Design Package includes
(1) Domain domain name registration valid for the first 2 years and must be renewed prior to the expiry date.
(2) Free template design available from Brent Online website templates. This does not include osCommerce templates.
(3) Standard hosting package valid for the first 12 months and must be renewed prior to the expiry date.
(4) Email management package valid for the first 12 months and must be renewed prior to the expiry date.
Online Store (e-Store)
The e-Store package includes the marketing website design package. The Standard hosting package is valid for 12 months and must be renewed prior to the expiry date.
Ecommerce Business Solution. (e-Business)
The e-Business package includes the marketing website design package as the professional hosting package. The professional hosting package is valid for 12 months and must be renewed prior to the expiry date.
Website Hosting Packages
External contactors provide hosting space for Brent Online website hosting packages as well as SSL Certificates. We will do everything within our power to ensure excellent service. Brent Online cannot however be held responsible for any unforeseen events that may occur beyond our control and therefore not liable in such cases.
website hosting packages is an optional service and must be renewed annually to maintain this service.
Please note we reserve the right to change or upgrade hosting packages or substitute for a hosting package of equivalent or higher value.
Management and Maintenace Package
Management and maintenace package is an optional service and includes content and image changes. Changes or updates are made once a month to your server. Please note additional changes or updates may be include an additional charges. The Management and maintenace package does not include website design changes or development and customisation projects. Please see website Brent Online website customisation for design or development changes. The management and maintenace package
includes the email management package which must be renewed on a yearly basis. Please note we reserve the right to change or upgrade hosting packages or substitute for a hosting package of equivalent or higher value.
Management and maintenace package is valid for a year and must be renewed annually to maintain this service.
Email Management Package
Email management package is an optional service. The software is offered free with our email management package but a charge is applicable for installation and data management.
Email management package must be renewed annually to maintain this service.
Domain Name Registration and Renewal
When you puchase any Web Design or Ecommerce Package from Brentonline, the Domain Name Registration is included free, however renewal charges apply after the expiry period which is valid every two years.
Special Offer Promotions
The ecommerce package promotion cannot be used in conjunction with any other promotional offer or discount.
Please note discounts are only valid when payment is received online using a Paypal account.
Special Event Promotions
Terms of use are stated on the relevant promotional leaflets.
The Special Event Promotions cannot be used in conjunction with any other promotional offer or discount.
Please note discounts are only valid when payment is received online using a Paypal account.
Brent Business Discount
Brent Business Discount is only available to businesses within the London Borough of Brent.
Applications are only valid if the registration form is completed and submitted online.
Brent Business Discount cannot be used in conjunction with any other promotion offer or discount.
Brent Online reserve the right to extend or discontinue any promotional offers or discount, without any prior notification.
Brent Online reserve the right to amend, change or withdraw any promotional offers or discounts without any prior notification.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Fruit Baskets
(1) Incorrect OR insufficient delivery details can result in late or non- delivery. In such circumstances, we would try to rectify the situation as best as possible, however NO REFUNDS will be made in such circumstances.
(2) In case of deliveries being made to Hospitals, Hotels, or Business addresses, it is the SOLE responsibility of the sender to make sure that the person is available to receive the gift.
(3) Any re-directions cost incurred will be charged.
(4) Deliveries cannot be made to P.O. Box addresses.
(5) Saturday and timed delivery carry a premium charge. Deliveries cannot be made to P.O. Box addresses.
(6) No deliveries available on Sundays & UK Public holidays.
(7) All telephone orders will be charged at the normal price as indicated on the order page. Please DO NOT tick the normal price check box when you are entering your order online. If you do this the system will not allow you the online discount entitlement and you will be charge the normal price. Please note -This discount cannot be adjusted once the order has been proccessed through our payment system.
(8) We reserve the right to substitute any items for products of similar or higher value
(9) All items are subject to availability.
(10) Up to 2 working days is required for normal delivery.
--IMPORTANTANT INFORMATION--
Saturday deliveries are currently suspended.
Please note discounts are only valid when payment is received online using a Paypal account.
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| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0845 057 4024 (International +44 0845 057 4024) or fax us on 0871 781 8675 or write to us at 51 Conduit Way London NW10 0SD United Kingdom |
Privacy Policy Brent Online do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes |
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